Refund policy

  • Chiklet operates on a wholesale and trade-only basis.
  • Returns are accepted only in case of manufacturing defects or product damage identified at the time of delivery.
  • Any issues must be reported immediately upon receipt of goods. Products must be unused, unwashed, and returned in original condition with tags and packaging intact.
  • All return requests are subject to inspection and approval.
  • Approved refunds are provided as a credit note or adjustment against future orders.
  • Cash refunds are not applicable.
  • Orders once confirmed cannot be cancelled.
  • All goods are dispatched at the buyer’s risk, and Chiklet is not responsible for damages or shortages after dispatch